Terms and conditions

I. Definitions.

The terms used in the Regulations mean:
1. Client – a natural person, a legal person or an organizational unit that is not a legal person, whose specific provisions grant legal capacity, which performs Orders within shop ;
2. Civil Code – Act of 23 April 1964 (Journal of Laws No. 16, item 93, as amended);
3. Consumer – an adult natural person with full legal capacity, making Shop purchase not directly related to its business or professional activity. The provisions regarding the Consumer contained in these Regulations apply to a natural person concluding a contract directly related to his business activity, when the content of this contract shows that it is not of a professional nature for that person, resulting in particular from the subject of his business activity, made available pursuant to the provisions on the Central Register and Information on Economic Activity;
4. Basket – a list of products made from those offered in Goods Store based on the Buyer's choices;
5. Buyer – both The client as well consumer ;
6. Statute – present Statute providing services electronically as part of the inlaq.pl Online Store;
7. Online Store (Store) – website available at inlaq.pl, through which Client may in particular Orders ;
8. Goods - products presented in the Online Store;
9. Sales agreement – a contract for the sale of Goods within the meaning of of the Civil Code , concluded between YASI SHOP SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ based in Grabówka and the Customer, concluded using the Store's website;
10. Consumer Rights Act – Act of 30 May 2014 on consumer rights (Journal of Laws 2020.287, i.e. of 2020.02.21);
11. Act on the provision of electronic services – the Act of 18 July 2002 on the provision of electronic services (Journal of Laws 2020.344, i.e. of 2020.03.03);
12. Order – declaration of intent of the Customer , aiming directly at the conclusion of the Sales Agreement, specifying in particular the type and number of the Goods.

II. General provisions.

1. These Regulations define the rules for using the Online Store available at inlaq.pl.
2. These Regulations are the regulations referred to in art. 8 of the Act on the provision of electronic services.
3. The online store operating at inlaq.pl is run by YASI SHOP SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ with its registered office in Grabówka.
4. These Regulations specify in particular:
a. the rules for registering and using the account as part of the Online Store;
b. terms and conditions for making an electronic reservation of Goods available as part of the Online Store;
c. terms and conditions for placing Orders electronically within the Online Store;
d. rules for concluding Sales Agreements using the services provided as part of the Online Store.
5. The use of the Online Store by the Customer is possible on any device with any web browser installed and access to the Global Computer Network Internet.
6. In order to use the Online Store, the Customer should obtain access to a computer station or end device with Internet access on their own.
7. In accordance with the applicable regulations of YASI SHOP SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ. with its registered office in Grabówka, reserves the right to limit the provision of services via the Online Store to persons who are over 18 years of age. In this case, potential customers will be notified of the above.
8. Customers can access these Regulations at any time via the link on the main page of the inlaq.pl website and download it and print it out.
9. Information about the Goods provided on the Store's website, in particular their descriptions, technical and functional parameters and prices, constitute an invitation to conclude a contract, within the meaning of e.g. 71 of the Civil Code, and enable Customers to familiarize themselves with the main characteristics of the Goods before placing an Order.
10. The Store may change the range of offered Goods at any time. The change of the offer depends in particular on restrictions on supplies and deliveries, without prejudice to the Orders placed by the Buyer.
11. The products meet the requirements of Polish law. The store is not responsible for violating the law in force in a country other than Poland, to which the product will be delivered at the Buyer's request (e.g. if the sale of a given product is prohibited in that other country). The buyer is obliged to check with the relevant authorities of the country to which he intends to export or transfer the products whether the products he intends to order can be imported into this country.

III. Rules for using the Online Store.

1. The condition for starting to use the Online Store is registration within it.
2. Registration takes place by completing and accepting the registration form available on one of the Store's websites.
3. The condition for registration is consent to the content of the Regulations and providing personal data marked as mandatory, necessary for the conclusion and implementation of the Sales Agreement.
4. YASI SHOP LIMITED LIABILITY COMPANY. with its registered office in Grabówka may deprive the Customer of the right to use the Online Store, as well as may limit its access to some or all of the Online Store's resources, with immediate effect, in the event of a breach by the Customer of the Regulations, and in particular when the Customer:
a. provided untrue, inaccurate or outdated data during registration in the Online Store, misleading or infringing the rights of third parties,
b. committed an infringement of the personal rights of third parties through the Online Store, in particular the personal rights of other Online Store Customers,
c. will engage in other behaviors that will be recognized by YASI SHOP SPÓŁKA Z OGRANICZONOŚCIĄ. with its registered office in Grabówka for behavior inconsistent with applicable law or general principles of using the Internet or detrimental to the good name of YASI SHOP SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ. with its registered office in Grabówka.
5. A person who has been deprived of the right to use the Online Store may not re-register without the prior consent of YASI SHOP SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ with its registered office in Grabówka. In order to ensure the security of the transmission of messages and data in connection with the services provided as part of the Online Store, the Online Store takes technical and organizational measures appropriate to the degree of threat to the security of the services provided, in particular measures to prevent unauthorized acquisition and modification of personal data sent on the Internet.
6. The customer is obliged in particular to:
a. not to provide or transmit content prohibited by law, content that promotes violence, is defamatory or violates personal rights and other rights of third parties,
b. use the Online Store in a way that does not interfere with its functioning, in particular through the use of specific software or devices,
c. not taking actions such as: sending or posting unsolicited commercial information (spam) as part of the Online Store,
d. use the Online Store in a way that is not inconvenient for other customers and for YASI SHOP SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ. with its registered office in Grabówka.
e. use any content posted as part of the Online Store only for personal use,
f. use the Online Store in a manner consistent with the provisions of the law in force in the territory of the Republic of Poland, the provisions of the Regulations, as well as with the general principles of using the Internet.
7. If the Customer has registered in the Online Store, then he is not allowed to transfer the password to third parties. The Online Store is not responsible for orders made by unauthorized third parties to whom the Customer provided his password or who gained access to the Customer's account as a result of the Customer's failure to observe the precautionary rules when using the password to the account in the Store.

IV. The procedure for concluding a Sales Agreement.

1. In order to conclude a Sales Agreement via the Online Store, go to the inlaq.pl website, select the Goods, taking further technical steps based on the messages displayed to the Customer and information available on the website.
2. The selection of the ordered Goods by the Customer is made by adding them to the Basket.
3. The Buyer may order one or more Goods from those offered on the Website. If you intend to purchase more of the same Goods in one transaction, the Store reserves the right to refuse the transaction if its implementation is impossible due to restrictions imposed by the manufacturer of a given Good. The Buyer will be informed about the quantitative limitations of the purchase of the same Goods in one transaction immediately after placing the Order.
4. When placing an Order - until the "Order" button is pressed - the Customer has the option of modifying the entered data and in the selection of the Goods. To do this, follow the messages displayed to the Customer and the information available on the website.
5. After the Customer using the Online Store provides all the necessary data, a summary of the placed Order will be displayed. The summary of the placed Order will contain information on:
a. the subject of the Order,
b. the unit and total price of the ordered Goods, including delivery costs and additional costs (if any),
c. selected payment method,
d. selected delivery method,
e. delivery time.
6. In order to send an Order, it is necessary to accept the content of the Regulations, provide personal data marked as mandatory and press the "Order with obligation to pay" button. As soon as the Buyer has approved his Order, it is considered that he has consciously accepted the subject and conditions of the Order, including his obligation to pay the price for placing the Order, the price, size, characteristics, quantity and delivery date of the Goods offered by the Store and ordered by the Buyer. .
7. Sending the Order by the Customer is a declaration of will to conclude with YASI SHOP SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ. with its registered office in Grabówka, a sales contract, in accordance with the Regulations.
8. After placing the Order, the Customer receives an e-mail containing the final confirmation of all essential elements of the Order.
9. The contract is considered concluded when the Customer receives the e-mail message referred to in point 4.8 above.
10. The Store is not responsible for an incorrect e-mail address or failure to receive information sent by e-mail about confirming or sending the Order. In each case of placing an Order by the Buyer, the sale will be considered final.
11. The sales contract is concluded in Polish, in accordance with Polish law and with the content in accordance with the Regulations.
12. By accepting these Regulations, the Customer agrees to make the invoice available for viewing and/or downloading in electronic form. The invoice in electronic form is sent to the e-mail address provided by the Customer when placing the Order, for the correct indication of which the Customer is responsible. YASI SHOP LIMITED LIABILITY COMPANY. will make every effort and apply appropriate technical measures to ensure that the electronic invoice is made available in a secure manner. YASI SHOP LIMITED LIABILITY COMPANY. is not responsible for the consequences of the Customer's failure to comply with the security rules and reserves the right to change the file format and the method of providing invoices in electronic form, as well as to introduce other technical changes in this respect.

V. Delivery.

1. Regular delivery of the Goods is limited to the territory of the Republic of Poland and takes place to the address indicated by the Customer when placing the Order.
2. Delivery costs are added to the price of purchased Goods and shown separately on the sales document. The Store may change the offered delivery options at any time, but the form of delivery accepted by the Buyer at the time of placing the order will be binding for the Sales Agreement concluded as a result of placing this Order by the Buyer.
3. The delivery of the ordered Goods takes place by courier, post or via delivery to a Parcel Locker or Pickup Point. YASI SHOP LIMITED LIABILITY COMPANY. informs that due to the Regulations for the provision of the "Paczkomaty 24/7" service by InPost Sp. z o. o. does not offer shipments of liquids to Paczkomaty. The delivery of liquids to the parcel locker will be made only at the express choice of the Customer, which means the direct application of art. 548 § 3 sentence 2 of the Civil Code. In addition, delivery costs will be indicated when placing the Order and are available on the Delivery and payment page
4. Delivery takes place to the address indicated by the Customer; the authorization of persons collecting the parcel at this address will not be examined. If the delivery is impossible or difficult due to an incorrect address or an address that has become incorrect or due to the fact that the delivery was not accepted at this address or was not immediately accepted there - the Customer is responsible for this.
5. The delivery time is from 1 to 30 working days from the date of sending the Order by the Customer.
6. The Buyer or recipient of the Order should check the condition of the package and the Goods upon delivery.
7. In the case of a courier shipment, the contents of the package should always be checked in the presence of the courier. In the event of damage or loss, you should refuse to accept the shipment and immediately write down a complaint protocol containing all reservations regarding the irregularity found in a clear and detailed manner and send it via our form in the contact tab (the protocol is held by the courier).
8. When sending a parcel to a Parcel Locker, if damage or loss is found, the parcel should be left in a locker or go to the nearest InPost point to write a damage report. Then, you should immediately inform the Store about the situation and describe any irregularities in a clear and detailed way by e-mail via the application form in the contact tab.
9. At the express request of the Customer, it is possible to deliver the Goods to all European Union countries and to non-European countries (Australia, Brazil, Hong Kong, Israel, Canada, New Zealand, United States). The detailed rules of delivery will be determined by the terms and conditions of the provision of transport services applied by the courier or the post office. The customer bears all costs associated with such delivery, including the costs of customs duties and other necessary fees.

VI. Prices and Payment Methods.

1. The prices of the Goods are given in Polish zlotys and include all components, excluding delivery costs, including VAT (specifying the rate) and all other components and fees. Any change in the VAT rate will be automatically included in the price of the Goods offered by the Store.
2. The prices of the Goods are the prices applicable at the time of placing the Order by the Buyer. The Store may change the prices of the Goods at any time, but the prices accepted by the Buyer at the time of placing the Order will be binding for the Sales Agreement concluded as a result of placing this Order by the Buyer.
3. The customer has the option of paying the price:
a. by bank transfer to the bank account number 21105018231000009081819675 or individual account number;
b. payment in the Przelewy24, PayPal and other systems
c. payment by payment card Przelewy24, Paypal and others
d. payment on delivery.
4. When choosing any of the payment methods indicated in point 6.3. above, the Customer bears the related costs. These costs include, in particular, fees and commissions that the Store will be charged by the bank or payment operator, including the costs of currency conversion, if the Customer fails to make a payment to the currency account indicated by the Store. The resulting transaction costs do not constitute the Store's revenue and depend on the prices indicated by the entities offering the service and constitute their revenue. If the Store needs to incur such costs, it may call on the Customer to make an appropriate surcharge, the payment of which will depend on the execution of the order.
5. Payment by bank transfer should be made within 4 days from the date of placing the Order. In the absence of payment within 4 days from the date of placing the Order, the Customer will receive an e-mail from the Online Store with a reminder to make the payment. If the Customer fails to pay for the Order within 5 days from the date of placing the Order, the Order will be canceled and the Customer will receive an e-mail with information about canceling the Order.
6. Payment via PayPal is made on the PayPal platform. After selecting PayPal as the payment method, the Customer will be redirected to the PayPal website. Immediately after making the payment, the Customer will be redirected back to the Online Store website.
7. When paying on delivery, payment of the price to the person delivering the shipment will be a condition for releasing the shipment to the Buyer. The "Payment on delivery" option cannot be used to pay for Orders with delivery to countries other than Poland.
8. Payment for orders can be made in the Polish currency PLN, as well as in the following currencies: EUR, GBP, and USD - depending on the selection of the appropriate option.
9. The Store has the right to suspend or cancel the execution of the Order and/or delivery, regardless of the type and degree of completion, in the event of non-payment or partial payment of the amounts due from the Buyer, in the event of an incident related to payment, fraud or attempted fraud in connection with the use of from the Shop Website, also for future Orders.
10. The delivered Goods remain the property of YASI SHOP SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ with its registered office in Grabówka) until full payment.
11. In accordance with applicable law, YASI SHOP SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ. with its registered office in Grabówka) is not obliged to issue receipts.
12. By accepting these Regulations, the Customer agrees to make the invoice available for viewing and/or downloading in electronic form. The invoice in electronic form is sent to the e-mail address provided by the Customer when placing the Order, for the correct indication of which the Customer is responsible. YASI SHOP LIMITED LIABILITY COMPANY. with its registered office in Grabówka, will make every effort and apply appropriate technical measures to ensure that the electronic invoice is made available in a secure manner. YASI SHOP LIMITED LIABILITY COMPANY. with its registered office in Grabówka is not responsible for the consequences of the Customer's failure to comply with the security rules and reserves the right to change the file format and the method of providing invoices in electronic form, as well as to introduce other technical changes in this regard.

VII. Right to withdraw from the Agreement.

1. The Buyer who is a Consumer has the right to withdraw from the Sales Agreement, without giving any reason, within fourteen (14) days from the date of delivery.
2. The deadline to withdraw from the Agreement expires after 14 days from the date of delivery of the shipment.
3. In order to exercise the right to withdraw from the Agreement, the Consumer is obliged to inform the Store about his decision to withdraw from this Agreement by an unequivocal statement (by telephone, sent by post, fax or e-mail).
4. The consumer may use the model withdrawal form, but it is not mandatory.
TEMPLATE WITHDRAWAL FROM THE CONTRACT
(this form should be completed and returned only if you wish to withdraw from the Agreement)
- Addressee of YASI SHOP LIMITED LIABILITY SPÓŁKA. with its registered office in Grabówka, ul. Mahoniowa 6, 15-523 Grabówka - I/We(*) hereby give notice that I/We(*) withdraw from my/our(*) contract of sale of the following items(*)/delivery contract of the following items:
- Date of contract conclusion(*)/receipt(*):
- Name and surname of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only if the form is sent on paper)
- Date
(*) Delete where not applicable.
5. In order to keep the deadline to withdraw from the Agreement, it is enough for the Consumer to provide information regarding the exercise of the right to withdraw from the Agreement before the deadline to withdraw from the Agreement. As part of the information on withdrawal from the Agreement, it is recommended to provide additional information that will facilitate the identification of the shipment.
6. The goods must be returned in an unaltered state - without signs of use and in the original company packaging. The Customer is responsible for the decrease in the value of the purchased Goods as a result of using the Goods in a way that goes beyond what is necessary to establish the nature, characteristics and functioning of the Goods.
7. The right of withdrawal cannot be exercised in relation to purchased Goods delivered in a sealed package, which cannot be returned after opening the package due to the need to ensure hygiene or health protection. The Buyer is informed about the impossibility of withdrawing from the Purchase Agreement for products that have been unpacked and whose reintroduction to the market by the Store would pose a risk in terms of hygiene or health protection of customers.
8. In the event of withdrawal from this Agreement, the Store returns all payments received, including the costs of delivery of the Goods (except for additional costs resulting from the selected method of delivery other than the cheapest usual method of delivery offered by the Store) immediately, and in any case not later than 14 working days from the day on which the Store was informed about the exercise of the right to withdraw from this Agreement. The Store may withhold the refund of the above-mentioned amount until receipt of the Goods back or until the Consumer provides proof of their return, depending on which event occurs first. The above provision does not apply to partial withdrawal from the Agreement (as to selected Goods under the Order) in the case where the costs of delivery of the goods have been charged as a flat rate - in a fixed amount and do not depend on the size of the delivery.
9. The costs of returning the Goods are borne by the Buyer.

VIII. Complaints about Goods.

1. The Seller, pursuant to art. 558§1 of the Civil Code completely excludes liability towards Customers who are not Consumers for physical and legal defects (warranty). This exclusion does not apply to a natural person concluding a contract directly related to its business activity, when the content of this contract shows that it does not have a professional nature for that person, resulting in particular from the subject of the business activity performed by it, made available on the basis of the provisions on the Central Registration and Information and Information on Business Activity.
2. YASI SHOP SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ with its registered office in Grabówka, as the seller, is liable in the event of non-compliance of the Goods with the contract.
3. Complaints arising from the violation of the Customer's rights guaranteed by law or under these Regulations should be submitted via the form available on the website in the contact tab. YASI SHOP LIMITED LIABILITY COMPANY. with its registered office in Grabówka undertakes to consider each complaint within 14 days.
4. The goods are compliant with the contract, if the following remain in accordance with the contract: a) description, type, quantity, quality, completeness and functionality, and in relation to goods with digital elements - also compatibility, interoperability and availability of updates; b) suitability for a specific purpose for which it is needed by the Consumer, about which the Consumer notified the Seller at the latest at the time of concluding the contract and which the Seller accepted. In addition, in order to be considered compliant, the Goods must: a) be suitable for the purposes for which Goods of this type are usually used, taking into account applicable laws, technical standards or good practices; b) occur in such quantity and have such features, including durability and safety, and in relation to Goods with digital elements - also functionality and compatibility, which are typical for Goods of this type and which the Consumer may reasonably expect, taking into account the nature of the Good, and a public assurance given by the Seller, his legal predecessors or persons acting on their behalf, in particular in an advertisement or on a label, unless the Seller proves that: a. he was not aware of the given public assurance and, judging reasonably, could not have known about it; b. prior to the conclusion of the contract, the public assurance was rectified in the terms and form in which the public assurance was given, or in a comparable manner; c. the public assurance did not affect the Consumer's decision to conclude the contract; c) be delivered with packaging, accessories and instructions that the Consumer can reasonably expect to be provided; d) be of the same quality as the sample or pattern that the Seller made available to the Consumer before the conclusion of the contract, and correspond to the description of such sample or pattern.
5. The Seller shall not be liable for the non-compliance of the Goods with the contract in the scope referred to above, if the Consumer, at the latest at the time of concluding the contract, was clearly informed that a specific feature of the Goods differs from the requirements of compliance with the contract specified above, and clearly and separately accepted lack of a specific feature of the Goods.
6. The Seller is liable for the lack of conformity of the Goods with the contract existing at the time of their delivery and revealed within two years from that moment, unless the expiry date of the Goods specified by the Seller, its legal predecessors or persons acting on their behalf is longer . It is presumed that the lack of conformity of the Goods with the contract, which was revealed before the expiry of two years from the moment of delivery of the Goods, existed at the time of its delivery, unless it is proven otherwise or the presumption cannot be reconciled with the specificity of the Goods or the nature of the lack of conformity of the Goods with the contract .
7. The Seller may not invoke the expiry of the deadline to determine the non-compliance of the Goods with the contract specified above, if this lack has been fraudulently concealed.
8. If the Goods are inconsistent with the contract, the Consumer may demand that they be repaired or replaced. The Seller may make a replacement when the Consumer demands repair, or the Seller may make a repair when the Consumer demands a replacement, if bringing the Goods into conformity with the contract in the manner chosen by the Consumer is impossible or would require excessive costs for the Seller. If repair and replacement are impossible or would require excessive costs for the Seller, the Seller may refuse to bring the goods into compliance with the contract. When assessing the excess of costs for the Seller, all circumstances of the case are taken into account, in particular the importance of the non-conformity of the Goods with the contract, the value of the Goods in accordance with the contract and excessive inconvenience to the Consumer resulting from the change in the way of bringing the Goods into compliance with the contract.
9. The Seller shall make the repair or replacement within a reasonable time from the moment when the Seller was informed by the Consumer about the lack of compliance with the contract, and without excessive inconvenience to the Consumer, taking into account the specificity of the Goods and the purpose for which the Consumer purchased them. The costs of repair or replacement, including in particular the costs of postage, transport, labor and materials, shall be borne by the Seller.
10. The Consumer provides the Seller with the Goods subject to repair or replacement. The Seller collects the Goods from the Consumer at his own expense.
11. The consumer is not obliged to pay for the ordinary use of the Goods, which were subsequently replaced.
12. If the Goods are inconsistent with the contract, the Consumer may make a statement about reducing the price or withdrawing from the contract when: a) the Seller refused to bring the Goods into compliance with the contract; b) the Seller has not brought the Goods into compliance with the contract; c) the non-compliance of the Goods with the contract continues, even though the Seller has tried to bring the Goods into conformity with the contract; d) the lack of conformity of the Goods with the contract is significant enough to justify a price reduction or withdrawal from the contract without prior use of the protection measures specified above; e) it is clear from the Seller's statement or circumstances that he will not bring the Goods into conformity with the contract within a reasonable time or without undue inconvenience to the Consumer.
13. The Seller returns to the Consumer the amounts due as a result of exercising the right to reduce the price immediately, not later than within 14 days from the date of receipt of the statement on price reduction.
14. The consumer may not withdraw from the contract if the lack of conformity of the Goods with the contract is insignificant. It is presumed that the lack of conformity of the Goods with the contract is significant.
15. If the lack of conformity with the contract concerns only some of the Goods delivered under the contract, the Consumer may withdraw from the contract only in relation to these Goods, as well as in relation to other Goods purchased together with non-conforming Goods, if the Consumer cannot reasonably be expected to agreed to retain only the Goods in accordance with the contract.
16. In the event of withdrawal from the contract, the Consumer immediately returns the Goods to the Seller at his expense. The Seller returns the price immediately, not later than within 14 days from the date of receipt of the Goods or proof of their return.
17. The Seller refunds the price using the same method of payment as used by the Consumer, unless the Consumer expressly agreed to a different method of return, which does not involve any costs for him.
18. YASI SHOP LIMITED LIABILITY COMPANY. with its registered office in Grabówka is a producer of Goods and provides guarantees for the Goods sold and provides after-sales services. The manufacturer is liable under the warranty for the sold Goods on the terms and for the period indicated in the warranty card. If the warranty document provides for such a possibility, the customer may submit his claims under the warranty directly to the authorized service whose address is included in the warranty card. YASI SHOP SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ with its registered office in Grabówka informs that the subjective feelings of customers regarding their individual tastes (e.g. the color of the varnish does not suit the customer, the varnish is too bright, etc.) do not mean that the goods are inconsistent with the contract.

IX. Complaints regarding the provision of electronic services.

1. YASI SHOP SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ with its registered office in Grabówka takes steps to ensure the proper operation of the Store, to the extent that results from the current technical knowledge and undertakes to remove any irregularities reported by customers within a reasonable time.
2. The customer is obliged to immediately YASI SHOP SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ about any irregularities or interruptions in the functioning of the Online Store website.
3. Irregularities related to the functioning of the Store may be reported by the Customer in writing to the following address: Mahoniowa 6 15-523 Grabówka, by e-mail via the form available on the website in the contact tab.
4. In the complaint, the Customer should provide his name and surname, correspondence address, type and date of occurrence of irregularities related to the functioning of the Store.
5. YASI SHOP SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ undertakes, if possible, to consider each complaint within 14 days, and if it was not possible, to inform the Customer, if possible, when the complaint will be considered within this period.

X. Privacy policy and personal data security.

1. The administrator of personal data provided by customers is YASI SHOP SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ with its registered office in Grabówka. The store undertakes to protect personal data in accordance with applicable law in this regard, in particular in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC.
2. All information regarding the personal data controller, the purposes of personal data processing, data recipients, the period for which the data will be stored and the rights of the data subject are detailed in the Privacy Policy can be found in the privacy policy tab. By accepting the Regulations, the Customer also declares that he has read the above-mentioned Privacy Policy and the information clause contained therein within the meaning of art. 13 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC.

XI. Final Provisions.

1. Settlement of any disputes arising between YASI SHOP SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ and the Customer who is a Consumer within the meaning of art. 22 [1] of the Civil Code, shall be submitted to the competent courts in accordance with the provisions of the relevant provisions of the Code of Civil Procedure.
2. At the address http://ec.europa.eu/consumers/odr, the platform of the online system for settling disputes between consumers and entrepreneurs at the EU level (ODR platform) is available. The ODR platform is an interactive and multilingual website with a one-stop shop for consumers and entrepreneurs seeking out-of-court settlement of a dispute regarding contractual obligations arising from an online sales contract or service contract.
3. Settlement of any disputes arising between YASI SHOP SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ and a Customer who is not a Consumer within the meaning of Art. 22 [1] of the Civil Code, is submitted to the court.
4. In matters not covered by these Regulations, the provisions of the Civil Code, the provisions of the Act on the provision of electronic services and other relevant provisions of Polish law shall apply.
5. The INLAQ trademark and all graphic or non-graphic signs, all illustrations, images and logos as well as all content on the inlaq.pl website are and will remain the exclusive property of YASI SHOP SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ or the given owner of intellectual property rights. Any total or partial reproduction, modification or use of the above trademarks, illustrations, images and logos or other content on the indicated website, for any reason and on any medium, without the express prior written consent of YASI SHOP SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ or the owner of the intellectual property rights.